Privacy policy

1. Data controller

The data controller is KOOKASIA, headquartered in Nouméa, New Caledonia.

2. Data collected

As part of online booking and the contact form, we collect:

• Last and first name
• Email address
• Phone number
• Company / Corporate (optional)
• Notes or special requests (optional)
• Payment data (processed directly by Epay NC — we do not store any banking data)

3. Purpose of processing

Your data is used exclusively for:

• Processing and confirming your booking
• Contacting you in case of modification or cancellation
• Responding to your requests via the contact form
• Issuing invoices and accounting documents

4. Legal basis

Processing is based on the performance of the service contract (your booking) and on your consent for the contact form.

5. Retention period

Booking data is kept for 3 years from the service date. Contact form data is kept for 12 months.

6. Data sharing

Your data is never sold or transferred. It may only be shared with:

• Our payment provider (Epay NC) for transaction processing
• Competent authorities if required by law

7. Your rights

You have a right of access, rectification, deletion and portability of your data. To exercise these rights:

Email: gilles.maviet@gmail.com
Phone: 24 78 76

8. Cookies

The site uses cookies necessary for the booking system and analytics cookies (Google Analytics). You can disable analytics cookies in your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your data against any unauthorised access, loss or alteration.